Shift Supervisor / Receptionist 

About the job 

We are looking to hire an outstanding Receptionist/Shift Supervisor. The receptionist works at front desk, greets the guests, answers questions about Pump It Up events and party packages, shows a tour of the facility to prospective customers, makes reservations over the phone, takes party option orders and performs similar tasks. 

The Shift Supervisor oversees and guides all aspects of facility operations including the performance of all personnel while on duty. As a shift supervisor you will respond and resolve guest service issues in a professional and timely manner. You will describe the party packages and options and take reservations over the phone. You will ensure consistent execution of Pump It Up standards, including policies and procedures, by regularly monitoring operations and party activities. You will ensure that all opening and closing procedures are completed thoroughly and adequately. You will maintain a productive, positive, dynamic, engaging and fun working environment. Other duties as needed. You should be able to multi-task in a fast-paced environment with a positive attitude. 


  • Checking in Guests for Private Events/Parties
  • Managing staff members during events
  • Handling Customer Phone Calls, Reservations Parties/Events
  • Assisting customers with Party Planning
  • Helping with Inventory, Purchasing and Organizing Facility


  • High school or higher degree with good GPA
  • Outgoing and friendly personality
  • Strong interpersonal and outreach skills
  • Comfortable working with computer applications
  • Excellent written, verbal communication and phone skills
  • Detail oriented while able to do multi-tasking
  • A previous retail or customer service job experience with management skills preferred

This is a part to full time position with 15-25 hours per week.  3-4 weekdays and 1 day on weekend availability is required.  If you meet the above qualifications and would like to apply please email your resume to "jobs2 at" .  Put Supervisor as email subject.  Please use plain text, or attach only MS Word, or pdf files.